Effective Date: January 2025

At Chapter 16 we are committed to protecting your privacy. This privacy policy outlines how we collect use disclose and safeguard your information while you visit our website www.chapter16.co.uk while using our site you agree to the collection and use of information in accordance with this policy.

1. Information We Collect.

We may collect the following types of information.

Personal information: when you book an appointment or contact us we may collect personal information such as your name email address phone number and any information you choose to provide.

Usage Data: we may collect information about how you access and use the site including your IP address browser type page visited and time spent on the site.

2. How We Use Your Information.

We may use the information we collect for the following purposes.
 

To provide a manage our services include booking appointments and processing payments
To communicate with you, including responding to enquiries and sending appointment confirmations
To improve our site and services for analysis of usage data
To comply with legal obligations or to protect your rights

3. Disclosure Of Your Information.

We do not sell trade or otherwise transfer your personal information to outside parties except in the following circumstances.

Service Providers : We may share your information with third-party service providers who assist us in operating our site.

Conducting our business or servicing you as long as those parties agreed to keep this information confidential.

Legal compliance : We may disclose your information if required to do so by law or in response to valid requests by
public authorities,

4. Security Of Your Information.

We take responsible measures to protect your personal information from unauthorised access use or disclosure however no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee it’s absolute security.

5. Your Rights.

Depending on your location, you may have the following rights regarding your Personal Information.

The right to access update or delete the information we have about you
The right to object or to restrict our processing of your personal data
The right to data portability
To exercise these rights, please contact us using the information provided below.

6. Link To Other Sites.

Our site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content privacy policies or practices of any doubt party sites. We encourage you to review the privacy policy of any site you visit.

7. Changes To This Privacy policy.

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective data at the top. We encourage you to review this privacy policy periodically for any changes.

8. Contact Us.

If you have any questions about this privacy policy or our privacy practices, please contact us at
chapter16collective@gmail.com

Thank you for your trust.

We are committed to protecting your privacy.